This toolkit originates from the Health Sciences Information Consortium and is in the process of being adapted and updated by the CHLA/ABSC Standards Standing Committee.
Measuring value involves determining indicators for evaluating outcomes and impact. Check out the subsections for more specific strategies for data collection and assessment.
Consider both quantitative and qualitative data in your overall plan. Use existing data, informal methods (eg observation), and formal methods (eg surveys or interviews) in your assessment. Think about what you need to know and what is important to your users and stakeholders.
Example
Resources
- eValued Toolkit
- NHS Value and Impact Toolkit
- Measuring Your Impact: Using Evaluation for Library Advocacy
- Questions of life and death: an investigation into the value of health library and information services in Australia
- Evaluating Clinical Librarianship: A Systematic Review
- Mesurer la valeur d’une bibliothèque : l’évaluation contingente
- Key Performance Indicators in Irish Hospital Libraries: Developing Outcome-Based Metrics to Support Advocacy and Service Delivery
- Saisir la valeur : complémentarité et pluralité de méthodes