Usage Statistics

This toolkit originates from the Health Sciences Information Consortium and is in the process of being adapted and updated by the CHLA/ABSC Standards Standing Committee.

Usage statistics are data that can be used for benchmarking for a library for standardized data collection within a consortium of libraries. The focus of usage statistics is on quantitative data, including both service usage and the use of online resources.

Usage statistics provide libraries with important cost-per-use information that can be helpful in budgeting and planning. Don’t report data in a vacuum: provide meaningful highlights that imply there is library staff-mediated service behind the numbers. Use descriptive indicator names and provide details behind your statistics, including combining with qualitative survey data where possible.